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Shopper Insights
10
mins read
Why a 4.0 Star Rating Just Won’t Cut It: The New Era of Smarter Benchmarking
A 4.0-star rating isn’t enough to stay competitive in today’s eCommerce landscape. Discover why smarter benchmarking—powered by AI-driven insights—is essential for CPG and HBA brands to stand out and win consumer trust.
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Why a 4.0 Star Rating Just Won’t Cut It: The New Era of Smarter Benchmarking

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Feedback Analysis
3
mins read
3 Key Consumer Sentiment Analysis Uses
Feedback Analysis
3
mins read
3 Key Consumer Sentiment Analysis Uses
Every company relies on customer feedback to improve and iterate on its products.
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3 Key Consumer Sentiment Analysis Uses
Customer Experience
3
mins read
6 Reasons to Invest in Customer Feedback Analysis
Customer Experience
3
mins read
6 Reasons to Invest in Customer Feedback Analysis
Staying ahead of the competition, pleasing your customers by satisfying their needs, and eventually winning their loyalty, are all worth your consideration in the business world. Unfortunately,
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6 Reasons to Invest in Customer Feedback Analysis
AI
6
mins read
4 Innovative Neural Network Applications in the eCommerce Space
AI
6
mins read
4 Innovative Neural Network Applications in the eCommerce Space
New neural network applications are changing the way businesses interact with systems and view technology.
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4 Innovative Neural Network Applications in the eCommerce Space
Customer Experience
4
mins read
Amazon Review Analysis: Gaining Actionable Feedback
Customer Experience
4
mins read
Amazon Review Analysis: Gaining Actionable Feedback
Think of your relationship with your customers in terms of a conversation. How do you speak to your customer? How do they speak to you?
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Amazon Review Analysis: Gaining Actionable Feedback
Customer Experience
5
mins read
Unpacking Customer Feedback Analysis
Customer Experience
5
mins read
Unpacking Customer Feedback Analysis
Listening to your customers as a business leader is critical. Unfortunately, some businesses do not fully appreciate the opinions of their clients, which means that they may rarely address their concerns.
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Unpacking Customer Feedback Analysis
Customer Experience
3
mins read
Finding Consumer Insights Through Feedback Analysis
Customer Experience
3
mins read
Finding Consumer Insights Through Feedback Analysis
A plethora of data is available to the modern business owner, marketer, salesperson, and customer support leader. Data is a vital part of business, and understanding where and how to look during data analysis is essential.
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Finding Consumer Insights Through Feedback Analysis
Customer Experience
5
mins read
10 Tips for Building a Better Customer Experience
Customer Experience
5
mins read
10 Tips for Building a Better Customer Experience
Customers are the lifeblood of every business. Delivering a superior customer experience is the key to building brand loyalty, retaining current customers, acquiring new ones, and increasing profits.
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10 Tips for Building a Better Customer Experience
Feedback Analysis
5
mins read
How Neural Networks & Deep Learning Can Help Categorize Customer Feedback
Feedback Analysis
5
mins read
How Neural Networks & Deep Learning Can Help Categorize Customer Feedback
Machine learning is changing the way we do business. Nearly every facet of your company can benefit from machine learning of some type.
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How Neural Networks & Deep Learning Can Help Categorize Customer Feedback