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Vital Protein demonstrates how important it is to consistently track customer feedback. What worked for your consumers last year may be their biggest gripe today. 

Long-time board game manufacturers Hasbro and Pressman are celebrating their centennial birthdays, but the game creators may have to stop the celebrations there as both companies are seeing sharp declines in customer ratings. Find out why.

What is product review scraping and how exactly does it work? Review scraping is the process of extracting customer review data and turning it into a useful source of information for eCommerce brands. Read more.

Learn CPG brands can turn bad Amazon reviews into champions for growth and improvement. How to turn one-star reviews into winning eCommerce strategies. Read more.

The crowded hair styling tools category of dryers, irons, and wands spans everything from upmarket offerings from T3 and Dyson to mass-market offerings from Conair and Remington. However, no brand has more clearly dominated the consumer conversation over the last 5 years than Revlon,

Today, we'll explore what review syndication is, why it's essential for brands, how it works, and who benefits from this powerful marketing strategy.

The luxury cruise ship’s star rating declined from 4.6 to 3.9 stars. And it could easily have been avoided. How? By listening to customers. Learn more.

Learn how to uncover key insights as we explore the customer comparisons between Barbie and her competition.

Discover surprising customer language insights to gain a competitive edge. Maximize visibility & conversions with optimized product titles.

Learn how to develop an online product review and customer sentiment analysis strategy for your organization, no matter how large.