Turn omnichannel support into insights that drive action.
Why leading brands love Gladly with Yogi.
The Yogi + Gladly integration captures conversations across email, chat, voice, and messaging apps, then enriches them with advanced AI/NLP. The result is clear insights into what consumers need, where frustrations arise, and how to act to improve both products and experiences.
All consumer interactions, across every channel, flow into one searchable workspace.
Quantify recurring issues, detect early warning signs, and measure the impact of improvements.
Surface unmet needs and feature requests hidden in day-to-day interactions.
“Yogi unlocked the missing piece—putting Zendesk tickets and call transcripts next to all our other feedback. Seeing those voices side-by-side finally gave us the full story and let us fix an issue we didn’t even know existed.”
Jane Hooper
Consumer Marketing Insights
Watch how easy it is to surface hidden insights from Zendesk tickets
See how leading brands use Yogi + Zendesk to improve CX and accelerate product innovation.
Watch webinarBuilt for frictionless integration
Connect Sprout Social once and let Yogi do the heavy lifting.
- One-click API connection — no engineering tickets.
- Comments, DMs, and mentions auto-tagged with Yogi’s proprietary CPG taxonomy.
- Works across 70+ languages with industry-leading accuracy.
- Blend owned media with social listening for a complete perception view.
- Enrich social data with product reviews and support ticket data for a complete picture.
More integrations you’ll love
Zendesk
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Bazaarvoice
Turn high-volume review data into actionable intelligence across retail channels.
Salesforce Service Cloud
Unlock insights from customer cases and interactions to drive product and CX improvements.
Qualtrics
Ingest survey feedback to uncover sentiment, feature requests, and experience gaps.
Gladly
Turn customer conversations into data-rich insights across voice, chat, and email.
