For Consumer Care & CX Teams
Turn everyday complaints into company-wide action.
Yogi’s AI brings together all consumer feedback — from care logs to product reviews — so care teams have the visibility and evidence to shape company priorities.
Get a demoStart for free
Trusted by insights teams at the world’s most Iconic brands

Champion consumer advocacy across your organization.

Yogi gives CX and Care teams the clarity to see what’s driving consumer frustration — and the credibility to influence change across Product, Quality, and Marketing.

See the real story behind every complaint.
Connect support data to themes across reviews, care, and social
Spot systemic issues early.
Find recurring patterns before they become costly problems
Sit at the strategic table.
Share VoC insights that guide R&D, packaging, and brand teams toward better decisions

Unlock AI-powered insights from every conversation

Voice of the Consumer Hub
Connect every piece of feedback in one searchable view.
Get a unified view of reviews, support tickets, surveys, and social
Create one source of truth that connects CX, Product, and Marketing teams
Integrate seamlessly with tools like Salesforce Service Cloud, Zendesk, and Sprout Social
Issue & Theme Detection
Find the root causes behind recurring complaints—fast.
Automatically group tickets and reviews into clear, actionable themes
See which issues drive the most frustration by volume and sentiment
Get proactive alerts when specific complaints start to spike
Cross-Team Visibility
Turn care data into insights every department can act on
Share feedback directly with Product, QA, and Marketing teams
Highlight where fixes or education can reduce ticket volume
Build credibility as the voice of the consumer across the business
Quality & Experience Alerts
Catch experience issues before they become reputation risks
Detect sudden surges in mentions of “broken,” “leak,” or “didn’t work”
See whether issues cluster around specific SKUs, themes, or retailers
Notify relevant teams automatically to drive faster resolution
CX Trend Analysis
Spot shifts in sentiment and satisfaction over time
Identify topics moving from “minor” to “urgent”
Track which themes improve after product or messaging changes
Build one-click reports that prove the ROI of improvements
Curious what Yogi will surface for your team?
See what’s frustrating your consumers most, where root causes hide, and what themes deserve executive attention.
Get a demoStart for free
Ready to act faster on what your consumers are saying?
Lead with insight—not lagging reports, guesswork, or noise.
Get a demoStart for free
85%
Less time spent on
manual analysis
20x
Faster visibility into systemic issues across products and retailers
200M+
Consumer feedback
records analyzed 

400+
Brands trust Yogi as their voice-of-consumer platform
Get a demoStart for free

The old way

Limited visibility beyond ticket data
Sharing feedback manually through spreadsheets or email
Having data but not influence to drive change
Struggling to connect your work to bigger business outcomes

The Yogi way

Holistic VoC—every review, survey, and ticket
Seeing the “why” behind recurring consumer pain points
Shared insights with Product, Packaging, and Brand teams
Turning consumer feedback into organization-wide action
Elevating care and CX as a strategic, data-driven function
See how Liquid I.V. unified feedback across teams with Yogi
Read the full story
10-20h saved
Weekly manual feedback compilation eliminated
One truth
Conversion rate to sales on product pages

Help your consumer care team thrive.

Discover how leaders use Yogi to transform care data into company-wide improvement.

Go from Siloed Insights to Shared Action

Learn how unified feedback turns CX teams into strategic change-makers.
Watch now

See how Yogi connects to your existing tools

From Salesforce Service Cloud to Zendesk, every voice is captured.
See integrations"

Browse Features in Yogi

See how Yogi empowers every team to act on consumer truth.
View features

Make every team insight-driven.

Yogi does the heavy lifting with unmatched nuance.

Consumer Insights
Move from reporting to real impact—turning every signal into insight your brand can act on.
Learn more
Marketing & Brand Strategy
Uncover what drives consumer engagement today—and what will set your brand apart tomorrow.
Learn more
E-commerce & Digital Shelf
Root every PDP in real shopper language—so your products stay relevant and rise in search.
Learn more
Innovation, Packaging, R&D
From feedback to foresight—clearly see what to fix and how to shape your next breakthrough product
Learn more

Frequently asked questions

Everything you need to know about Yogi for your team

Can Yogi help reduce incoming ticket volume?
Yes. Yogi identifies the top recurring themes behind support tickets — from packaging confusion to quality issues — and shows which ones drive the most volume and negative sentiment. This helps you prioritize fixes based on real impact.
How does Yogi help CX teams work better with Product or QA?
Yogi translates raw feedback into clear insights by theme, product, and retailer. You can share root-cause data directly with Product and QA teams, or even better — give them direct access or automated alerts. Every Yogi plan includes unlimited seats, so insights never stay siloed.
Can Yogi alert us when specific issues start to spike?
Absolutely. Yogi’s AI monitors all feedback sources in real time and detects sudden increases in specific words or topics — like “leak,” “defective,” or “didn’t work.” When sentiment dips or issue frequency spikes, you’ll get instant alerts so your team can act fast.
Does Yogi work with our existing support systems?
Yes. Yogi integrates directly with systems like Salesforce Service Cloud, Zendesk, Sprout Social, and Gorgias — along with 350+ retailer review sites, social channels, and survey tools like Qualtrics.
Can we share Yogi insights with other teams?
Easily. Yogi’s dashboards and reports are designed for cross-functional visibility. Product, Quality, and Marketing teams can all access the same consumer truth — or receive customized alerts and exportable summaries with one click.
How does Yogi measure the ROI of experience improvements?
Yogi tracks sentiment and ticket volume over time, showing exactly how changes affect satisfaction and loyalty. You can view results down to the specific SKU, retailer, or theme — tying consumer experience improvements directly to measurable outcomes.
Still have questions?
Can’t find the answer you’re looking for? Chat with our expert team.
Get in touch