Turn support tickets into an insights gold mine.
Why leading brands love Zendesk with Yogi
The Yogi + Zendesk integration turns every support ticket into a source of truth. Whether a phone call, email, or chat, Yogi enriches tickets with AI/NLP, revealing what consumers are saying, why it matters, and how to act on it. The result is real-time consumer insights to improve CX and accelerate product innovation.
All support tickets flow into one searchable workspace.
Quantify recurring issues, spot emerging risks, and uncover opportunities to enhance consumer experiences.
Yogi groups requests across email, chat, and voice, delivering clear visibility into consumer sentiment.
“Yogi unlocked the missing piece—putting Zendesk tickets and call transcripts next to all our other feedback. Seeing those voices side-by-side finally gave us the full story and let us fix an issue we didn’t even know existed.”
Jane Hooper
Consumer Marketing Insights
Watch how easy it is to surface hidden insights from Zendesk tickets
See how leading brands use Yogi + Zendesk to improve CX and accelerate product innovation.
Watch webinarBuilt for frictionless integration
Connect Zendesk once and let Yogi do the heavy lifting.
- Requires only one set of Zendesk API credentials to connect
- Conversations are broken into ground-up themes with sentiment captured at every turn.
- Works across 70+ languages with industry-leading accuracy.
- Combine Service Cloud insights with reviews, surveys, and social data for a complete view of the consumer voice.
- Every case, every conversation — analyzed in full.
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