Turn social chatter into brand health & innovation fuel.
Why leading brands love Qualtrics with Yogi.
The Yogi + Sprout Social integration unifies owned media and social listening into one AI-powered workspace. Yogi processes comments, DMs, mentions, and public conversations to help CPG brands track brand perception, uncover innovation signals, and mitigate reputational risks.
Capture structured feedback from your own social channels, such as comments and DMs tied to product experiences.
Extend beyond your brand’s channels to track category trends, competitor mentions, and unprompted sentiment.
Irrelevant chatter is filtered out, messy keyword matches are cleaned, and conversations clustered into themes that matter.
“Yogi unlocked the missing piece—putting Zendesk tickets and call transcripts next to all our other feedback. Seeing those voices side-by-side finally gave us the full story and let us fix an issue we didn’t even know existed.”
Jane Hooper
Consumer Marketing Insights
Watch how easy it is to surface hidden insights from Zendesk tickets
See how leading brands use Yogi + Zendesk to improve CX and accelerate product innovation.
Watch webinarBuilt for frictionless integration
Connect Sprout Social once and let Yogi do the heavy lifting.
- One-click API connection — no engineering tickets.
- Comments, DMs, and mentions auto-tagged with Yogi’s proprietary CPG taxonomy.
- Works across 70+ languages with industry-leading accuracy.
- Blend owned media with social listening for a complete perception view.
- Enrich social data with product reviews and support ticket data for a complete picture.
More integrations you’ll love
Zendesk
Analyze support tickets to surface issues, feature requests, and sentiment trends.
Bazaarvoice
Turn high-volume review data into actionable intelligence across retail channels.
Salesforce Service Cloud
Unlock insights from customer cases and interactions to drive product and CX improvements.
Qualtrics
Ingest survey feedback to uncover sentiment, feature requests, and experience gaps.
Gladly
Turn customer conversations into data-rich insights across voice, chat, and email.
