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Explore every story, insight, and update from Yogi in one place. Here you’ll find our complete collection of articles covering everything from AI-powered analytics to evolving consumer trends, product innovation, and brand strategy. Whether you’re new to Yogi or catching up on past insights, this archive is your hub for understanding what drives smarter, more consumer-centric decisions.
Customer Experience & Care
8
mins read
What is Customer Sentiment and Why is it Important
Customer Experience & Care
8
mins read
What is Customer Sentiment and Why is it Important
CPG's are using Customer Sentiment to define Voice of Customer and inform business decisions. Learn everything you need to know about customer sentiment. Read more.
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5
mins read
What Makes a Good Star Rating for Products in Different Industries
5
mins read
What Makes a Good Star Rating for Products in Different Industries
Shopper confidence is heavily impacted by online ratings and reviews. Learn what constitutes as a good star rating in 10 different consumer goods industries.
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Feedback Analysis
4
mins read
Webinar Recap: Emerging 2023 Trends & Predictions for CPG Based on Customer Sentiment Data
Feedback Analysis
4
mins read
Webinar Recap: Emerging 2023 Trends & Predictions for CPG Based on Customer Sentiment Data
In a recent webinar, Yogi leadership discusses the latest trends & forecasts for CPGs based on Customer Sentiment data from Yogi’s Product Sentiment platform.
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Feedback Analysis
5
mins read
Star Ratings vs Customer Sentiment: Why Star Ratings Alone Aren't Enough
Feedback Analysis
5
mins read
Star Ratings vs Customer Sentiment: Why Star Ratings Alone Aren't Enough
Star rating and customer sentiment are two of the most important metrics in eCommerce today. Understand the difference so you can create impactful strategies.
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eCommerce
6
mins read
Top 10 eCommerce Ratings and Review Analysis Platforms of 2022
eCommerce
6
mins read
Top 10 eCommerce Ratings and Review Analysis Platforms of 2022
A customer review analysis platform allows you to know what your customers want and need from your business. Learn the best options here.
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Customer Experience & Care
3
mins read
How to Measure Customer Sentiment (for CPGs)
Customer Experience & Care
3
mins read
How to Measure Customer Sentiment (for CPGs)
It’s no question that understanding customer sentiment is a key part of any omnichannel eCommerce strategy. Learn how enterprise CPGs are measuring customer sentiment. Read more.
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Feedback Analysis
4
mins read
All Your Questions Answered Using Deep Learning NLP to Analyze Reviews & Ratings (vs. the Answers You’re Getting Now)
Feedback Analysis
4
mins read
All Your Questions Answered Using Deep Learning NLP to Analyze Reviews & Ratings (vs. the Answers You’re Getting Now)
Do you want to know more about how to use deep learning NLP to analyze reviews? Read this guide to learn the answers to common questions.
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Feedback Analysis
4
mins read
The Evolution of the Review Analysis Space: Aggregators and A New Era of Analysis
Feedback Analysis
4
mins read
The Evolution of the Review Analysis Space: Aggregators and A New Era of Analysis
Customer opinions often drive business decisions. Learn about the evolution of customer review analysis in the new era of analysis.
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Customer Experience & Care
5
mins read
Why Customer Insights are the Most Valuable Resource for eCommerce in 2023
Customer Experience & Care
5
mins read
Why Customer Insights are the Most Valuable Resource for eCommerce in 2023
Customer insight is a valuable resource for eCommerce. Learn how to increase sales and grow your business with customer data collected through customer insight.
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5
mins read
Unstructured Data is Losing You Money: How Dangerous Data Dumping Practices Are Losing CPGs Thousands Each Month in 2022
5
mins read
Unstructured Data is Losing You Money: How Dangerous Data Dumping Practices Are Losing CPGs Thousands Each Month in 2022
Are you looking for better ways to manage customer data? Here is how eCommerce analytics can help solve the problem of dangerous data dumping practices.
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